Difference between revisions of "Training of CF staff: Recommendations"

From Q-CoFa
Jump to: navigation, search
(Outside)
Line 12: Line 12:
 
Regularly organize your own workshops where you can (re)train your staff and keep it updated with the latest technology developments. In addition to technical training, staff can also benefit from training in [[Communication: Recommendations|communication]], [[Communication: Recommendations#problems|problem solving]], [[Interaction with users: Recommendations|customer service]] and [[Management: Recommendations|management]] [https://pubmed.ncbi.nlm.nih.gov/32655325/]. Present actual situations and problems and discuss how to solve them. Focus on the issues raised in the staff’s and users’ feedback.  
 
Regularly organize your own workshops where you can (re)train your staff and keep it updated with the latest technology developments. In addition to technical training, staff can also benefit from training in [[Communication: Recommendations|communication]], [[Communication: Recommendations#problems|problem solving]], [[Interaction with users: Recommendations|customer service]] and [[Management: Recommendations|management]] [https://pubmed.ncbi.nlm.nih.gov/32655325/]. Present actual situations and problems and discuss how to solve them. Focus on the issues raised in the staff’s and users’ feedback.  
  
== Outside ==
+
== External training possibilities ==
  
 
* [http://ritrain.eu/ RItain : Research Infrastructure Training Programme]
 
* [http://ritrain.eu/ RItain : Research Infrastructure Training Programme]

Revision as of 11:23, 15 March 2021


At your facility

Regularly organize your own workshops where you can (re)train your staff and keep it updated with the latest technology developments. In addition to technical training, staff can also benefit from training in communication, problem solving, customer service and management [1]. Present actual situations and problems and discuss how to solve them. Focus on the issues raised in the staff’s and users’ feedback.

External training possibilities



Would you like to share your ideas with the core facility community? Please click on the "edit" tab above and follow the instructions...