Benchmarking: Recommendations

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Another way to improve your facility is to measure its performance and compare with other facilities of superior performance. The aim of benchmarking is to identify internal opportunities for improvement. Different aspects to investigate when evaluating your CF performance [1] :

General management
Financial management
Resource management
Strategic planning
Mission
Staff
Career development
Training
Customer satisfaction
Communication
Institutional impact
Balance between service and research
Definition of duties and status

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