Difference between revisions of "Training of CF staff: Recommendations"

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== At your facility ==
 
== At your facility ==
  
Regularly organize your own workshops where you can (re)train your staff. In addition to technical training, staff can also benefit from training in [[Communication: Recommendations|communication]], [[Communication: Recommendations#problems|problem solving]], [[Interaction with users: Recommendations|customer service]] and [[Management: Recommendations|management]] [https://pubmed.ncbi.nlm.nih.gov/32655325/]. Present actual situations and problems and discuss how to solve them. Focus on the issues raised in the staff’s and users’ feedback.  
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Regularly organize your own workshops where you can (re)train your staff and keep it updated with the latest technology developments. In addition to technical training, staff can also benefit from training in [[Communication: Recommendations|communication]], [[Communication: Recommendations#problems|problem solving]], [[Interaction with users: Recommendations|customer service]] and [[Management: Recommendations|management]] [https://pubmed.ncbi.nlm.nih.gov/32655325/]. Present actual situations and problems and discuss how to solve them. Focus on the issues raised in the staff’s and users’ feedback.  
  
 
== Outside ==
 
== Outside ==

Revision as of 09:36, 21 January 2021

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At your facility

Regularly organize your own workshops where you can (re)train your staff and keep it updated with the latest technology developments. In addition to technical training, staff can also benefit from training in communication, problem solving, customer service and management [1]. Present actual situations and problems and discuss how to solve them. Focus on the issues raised in the staff’s and users’ feedback.

Outside